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Please read Knowsley Council's COVID-19 advice and guidance

Family Information Service

On this website Knowsley Family Information Service (FIS) provide a range of information on local/national organisations and services offering advice and support to children and young people, their parents & carers as well as professionals working with families.  There are separate sections on the website

  • Knowsley's Local Offer gives children and young people with special educational needs or disabilities and their families information about support services.
  • Knowsley Early Help is about working with children, young people and their families to offer the right support at an early stage before a small need becomes a bigger one.
  • The Childcare & Early Education Section contains information on the Knowsley Childcare Information Service, free childcare for two, three and four year olds, as well as training opportunities for those looking to get into a childcare career.  It also has a link for parent/carers to seach for childcare options within Knowsley.
  • Advice and Information for services for children, young people and their families.
  • The Education, Employment & Learning section has Information about education services and local schools plus employment and Post 16 Learning.
  • The Health, Wellbeing and Care section has information on local hospitals/dentists, bereavement counseilling, Healthy Knowsley and services that can help if there is domestic violence.  There are also a number of national services that may be able to help.
  • The website also contains links to information on the Knowsley Early Years Service which was created for parents/carers of children specifically under the age of 5 
  • Another section is Transport, Housing & Community Services.
  • The final section is called Play and Leisure, where not only can you find a link to the activies website Places to go, Things to do where local activites and events are listed but there is also information about local groups and venues.

If you are unable to find the information you need please email your enquiry to or call 0151 443 5633 option 4 and we will do our best to assist you.

If you would like your service to be included in this directory or the Places to Go, Things to Do website (both are free to be included) or if you know of a service that you think should be here.  Please contact us.

We are continually working on this directory so if you notice anything that is incorrect or you wish to give feedback on it, then please let us know by using the Contact Us button at the bottom of the page.

Contact Details

0151 443 5633 Option 4

Opening days / times

Monday - Friday 9am - 5pm

Additional Information

Delivery period

January - December

Universal AccessUniversal Access

Region wideRegion wide

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