Listening Ear

Listening Ear is a well-established counselling and support organisation providing therapeutic services for people aged six and upwards. Based in Halewood, Merseyside, we are a growing and ambitious social enterprise, one of only three British Association for Counselling and Psychotherapy (BACP) accredited Adult Counselling services in Merseyside and we were the first organisation to achieve accreditation in Merseyside.

We specialise in supporting children, young people and adults who have experienced loss such as: bereavement – including murder, manslaughter and suicide – divorce and family break-up.

However, we help people experiencing a wide range of issues in addition to this:-

  • Those experiencing domestic violence;
  • with low self-esteem;
  • anxiety;
  • depression;
  • stress;
  • health problems;
  • job-loss;
  • debt;
  • panic attacks;
  • trauma and flash-backs.

You are welcome to self-refer to our services and do not need to go through your GP.  Just use the enquiry form on our website. If you prefer to contact your GP first, this is fine too. We can offer you a warm, friendly and discreet service.

We offer the following services:-

  • Listening and counselling for adults living in Knowsley or registered with a Knowsley GP; 
  • an award winning activity-based therapy service for children and young people aged 4–18 living anywhere in the North West of England and younger children aged 6 and upwards who live in Knowsley or who have a Knowsley GP;  
  • a monthly Friendship After Bereavement (FAB) Group that can offer support from those who have experienced the loss of a loved one first hand.

In all cases, services are delivered from our dedicated premises in Halewood and Whiston with additional outreach services available across Merseyside.

Volunteering opportunities available

Contact Details

0151 488 6648

St Nicholas Centre
70 Church Road
L26 6LB

L26 6LB

Opening days / times

Mon + Wed 9.30-7pm, Tues + Thurs 2-7pm for service users

Additional Information

Age range

4 - 100

Referral procedure

Via GP or self referral.

Disabled access information

Ramp and wide door for easier access to entrance; disabled toilet with alarm

Availability comments

For easier access to the service, the service has outposts available at other locations on request



Things to know

The nearest car park is 50 yards away.

Halewood train station is 10 minute walk.

Buses 74, 75, 78, 79, 86b, 178, 838, 883, 889 go down Church Road.

The nearest bus stop is outside the centre

Delivery period

Jan - Dec closed for 2 weeks over Christmas & New Year and Public Holidays

Universal AccessUniversal Access

Parking availableParking available

Disabled accessDisabled access

Region wideRegion wide

Overall rating:


1 April 2021 - 11:13am
Hello do you offer family counselling for a 7 year old and their mother? we are both going through tough life and very immense stress but would want the help for us both together if your service offers this. Thank you
15 March 2021 - 11:13am
good morning i want to refer a lady i am working with to Listening ear. she suffered the loss of her husband two years ago and is struggling to cope. how do i make a referral please? Case Manager Family First, Knowsley
5 February 2018 - 12:33pm
Hi i was looking for advice my daughter who has been self harming on a regular basis due to bullying in school and over social media I just wondered if this service is something that could benefit her and is there a cost or are you run through the NHS Thank you.
9 August 2017 - 2:24pm
hello I called your centre yesterday by telephone and was told to book an app via this on line system , can you help me by returning my e mail , I live local my name is **{Details supplied}

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