Liverpool & Knowsley SEND IASS (Special Educational Needs and/or Disabilities, Information, Advice & Support Service)

SEND IASS (special educational needs and/or disability, information, advice and support service) provide free, confidential and impartial information, advice and support to children/young people with special educational needs and disabilities (SEND) and their parents/carers. We work with families of children and young people from 0-25 and cover issues related to education, health and social care.

SEND IASS are statutory services, which mean there has to be one in every local authority. Liverpool and Knowsley SEND IASS is a combined service for residents of Liverpool and Knowsley and is delivered by WIRED, a registered charity.

Liverpool and Knowsley SEND IASS offer:

Telephone and email service
Factsheets about Special Educational Needs and Disabilities
Drop-in/information sessions for parents and carers
Face-to-face, meeting and appeal support for families that need it

IASS Easy Read Minimum Standards

IASS Minimum Standards

Contact Details

http://www.liverpoolandknowsleysend.com

0800 012 9066 Option 2 for Knowsley

liverpoolandknowsleysend@wired.me.uk

Stoneycroft Children’s Centre
38 Scotia Road
Liverpool
L13 6QJ

Location map

L13 6QJ

Opening days / times

Monday to Friday 9am to 4.30pm.

Additional Information

Age range

0 - 25

Referral procedure

Self-referral by telephone or email.

Availability comments

Office visits are by appointment only.

Things to know

DBS Policy in place

Delivery period

January-December

Universal Access

Provides additional or specialist facilities for SEN & D people

Parking available

Disabled access

Region wide

Part of the local offer

Comments

11 April 2019 - 4:30pm

Pat has been so supportive walking us through the whole process of getting our son's EHCP and advocating on our behalf. She followed up on everything and kept us informed and let us know our rights. I would have been lost without this service and I now feel confident that my son will get his needs met. Thank you to Pat and the team for this support. I would highly recommend this service to others for support.

1 April 2019 - 11:30am

Very very helpful service, Pat gave me advice and support on EHC needs assessment request and next steps going forward.

29 March 2019 - 6:55am

Pat has been helping me for over a year, she was amazing& we couldn't have got we we are today had she not been involved. Pat was supporting us right through the EHCP process for my 13year old son who wasnt in Education towards the end for over 5 months& she worked so hard to help with the tribunal process . Pat always called me back& often spent over half an hour on the phone to me. Sendiass do an invaluable service & I wouldn't think twice about calling Pat if I need there help in the future . Thanks so much

2 February 2019 - 1:24pm

Yvonne has been very helpful and supportive, thank you for all your advice Yvonne lovely to meet you!

8 January 2019 - 4:21pm

Yvonne has been nothing but helpful from the start of my sons EHCP assessment, I can not thank her enough. She has answered all my questions and concerns. She has contacted the council numerous times to find out what was going on and was always so quick to keep me updated. This service is amazing and unbiased and am glad I got in touch.

20 December 2018 - 4:08pm

I found pat extremely helpful and she really went out of her way to get us the outcome we wanted which was a special needs school for my son. Would highly recommend the SENDIASS service.

15 December 2018 - 9:54am

Lovely lady came out to see me yesterday to help me with my son's EHCP, explained everything in detail so I had good understanding of the prosess and was very helpfull, thank you

28 November 2018 - 3:50pm

Please would someone get back to me because I would like some advice w.r.t. requesting an SEN assessment on my grandson, Please would someone get back to us because we want to apply for an Independent SEN Assessment? Thank you.

21 November 2018 - 3:44pm

Quick response to my voice message and I was allocated a case worker for my son who has ASD. Supported nursery with EHCP and also chased up other professions. Still waiting for outcome form ECHP but could not have got this far without this service.

29 March 2017 - 12:42pm

Sir/ madam, as a service we welcome constructive feedback and would like to look into your situation. Please contact us at the email address below and we can inform you of our complaints procedure and investigate this further, kind regards, contact@wired.me.uk

Liverpool & Knowsley SEND IASS (Special Educational Needs and/or Disabilities, Information, Advice & Support Service)

Contact Details

Opening days / times