Liverpool & Knowsley SEND IASS (Special Educational Needs and/or Disabilities, Information, Advice & Support Service)

SEND IASS (special educational needs and/or disability, information, advice and support service) provide free, confidential and impartial information, advice and support to children/young people with special educational needs and disabilities (SEND) and their parents/carers. We work with families of children and young people from 0-25 and cover issues related to education, health and social care.

SEND IASS are statutory services, which mean there has to be one in every local authority. Liverpool and Knowsley SEND IASS is a combined service for residents of Liverpool and Knowsley and is delivered by WIRED, a registered charity.

Liverpool and Knowsley SEND IASS offer:

Telephone and email service
Factsheets about Special Educational Needs and Disabilities
Drop-in/information sessions for parents and carers
Face-to-face, meeting and appeal support for families that need it

IASS Easy Read Minimum Standards

IASS Minimum Standards

Contact Details

http://www.liverpoolandknowsleysend.com

0800 012 9066 Option 2 for Knowsley

liverpoolandknowsleysend@wired.me.uk

Stoneycroft Children’s Centre
38 Scotia Road
Liverpool
L13 6QJ

Location map

L13 6QJ

Opening days / times

Monday to Friday 9am to 4.30pm.

Additional Information

Age range

0 - 25

Referral procedure

Self-referral by telephone or email.

Availability comments

Office visits are by appointment only.

Things to know

DBS Policy in place

Delivery period

January-December

Universal Access

Provides additional or specialist facilities for SEN & D people

Parking available

Disabled access

Region wide

Part of the local offer

Comments

2 February 2019 - 1:24pm

Yvonne has been very helpful and supportive, thank you for all your advice Yvonne lovely to meet you!

8 January 2019 - 4:21pm

Yvonne has been nothing but helpful from the start of my sons EHCP assessment, I can not thank her enough. She has answered all my questions and concerns. She has contacted the council numerous times to find out what was going on and was always so quick to keep me updated. This service is amazing and unbiased and am glad I got in touch.

20 December 2018 - 4:08pm

I found pat extremely helpful and she really went out of her way to get us the outcome we wanted which was a special needs school for my son. Would highly recommend the SENDIASS service.

15 December 2018 - 9:54am

Lovely lady came out to see me yesterday to help me with my son's EHCP, explained everything in detail so I had good understanding of the prosess and was very helpfull, thank you

28 November 2018 - 3:50pm

Please would someone get back to me because I would like some advice w.r.t. requesting an SEN assessment on my grandson, Please would someone get back to us because we want to apply for an Independent SEN Assessment? Thank you.

21 November 2018 - 3:44pm

Quick response to my voice message and I was allocated a case worker for my son who has ASD. Supported nursery with EHCP and also chased up other professions. Still waiting for outcome form ECHP but could not have got this far without this service.

29 March 2017 - 12:42pm

Sir/ madam, as a service we welcome constructive feedback and would like to look into your situation. Please contact us at the email address below and we can inform you of our complaints procedure and investigate this further, kind regards, contact@wired.me.uk

25 March 2017 - 6:06pm

dont bother with these, been waiting ages for a call back its better just going doing it yourself, service is rubbish

3 February 2017 - 1:55pm

Sir/ madam, please contact us at the email address below and we can inform you of our complaints procedure and look into your experience of the service further. Kind regards contact@wired.me.uk

3 February 2017 - 1:27pm

What do you do, ive rang 4 times and havent even had a call back, my son is currently not being educated as the school cant cope and im struggling with him at home

Liverpool & Knowsley SEND IASS (Special Educational Needs and/or Disabilities, Information, Advice & Support Service)

Contact Details

Opening days / times