App Offline

App Offline

Reconnect

About Knowsley Info Hub

You are currently viewing the Knowsley Info Hub website in offline mode. Once you are connected to the internet you will be able to access the the full range of services on offer via Knowsley Info Hub.

Knowsley Start for Life and Beyond is a borough-wide partnership that provides help and guidance to families across Knowsley, regardless of background or situation.

We support children and young people at every stage of life, including families who are:

  • Planning to have children
  • Expecting a baby
  • Caring for children and young people up to 19 years old
  • Supporting young people up to 25 years old with special educational needs and disabilities (SEND)

Get in Touch

If you have questions, feedback, personal experiences to share, or would like to join a parent group to help shape our services, please contact us using the details below

Phone:

Email:

SEND

For SEND information and support, please contact:

Safeguarding

If you are offline and have a safeguarding concern where you believe a child maybe experiencing harm or could be at risk, but there is no immediate danger, you must report your concerns to the Multi-Agency Safeguarding Children Hub (MASH). If you are worried about an adult who may be at risk of abuse or neglect, please call the Multi-Agency Safeguarding Hub (MASH) for advice.

MASH Phone: 01514 432 600

Urgent Mental Health Support for People of All Ages

If you or someone you know are in mental health crisis and no longer feel able to cope or be in control of your situation. Call NHS 111 and select the mental health option. NHS staff will then support you to get the help you need. Available 24/7, for people of all ages including children and young people.

If you or the person you are concerned about need urgent mental health support but also have serious physical injuries, then you are advised to attend A&E to address the physical injuries.

Please only call 999 if you feel you require immediate, life-threatening assistance.

Family Hubs & Useful Information

Northwood Family Hub at The Pride

Jubilee Children's Centre

New Hutte Children and Family Hub

Hilltop Children's Centre

The Star Children's Centre

George Howard Children's Centre

Stockbridge Village Children's Centre

Knowsley Adult Social Care Services

Healthwatch Knowsley

Healthy Knowsley

Knowsley Maternity Teams & Wirral 0-25 Team

Knowsley Maternity Teams

Emergency Situations

If you, your baby, or another person becomes critically unwell or faces an immediate risk, call 999 to request an ambulance.

For urgent maternity-related concerns where you need to speak to a midwife, please contact your maternity triage helpline when online.

Maternity Assessment Units (MAU)

Wirral 0-25 Team

The 0–25 service supports families in Knowsley by providing care for children from birth to age five who live in the area, and for young people aged five to twenty-five who are enrolled in a Knowsley-based school, college, or alternative education setting. Support is also available to parents, carers, and guardians.

Contact: 0151 514 2666