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Early Help Team

Contact details depend on where your child lives?

Sarah Wallace
Early Help Coordinator (Kirkby)
Tel: 07881 267568 

Carmel Salem
Early Help Coordinator (Whiston, Halewood, Prescot and Cronton)
Telephone number 0151 443 2879

Gabrielle Robinson
Early Help Coordinator (Huyton)
Tel: 07384 900772

Early Help is an early intervention/prevention service across Knowsley, we are the first point of contact for families requiring support but if you feel that a child or young person is in immediate risk of harm please contact the Multi Agency Safeguarding Hub on 0151 443 2600 Option 1 then Option 1 again, or notify the police.

Families can be a great source of strength and support but sometimes family life can be difficult due to issues such as: parenting skills; drug and alcohol use; poor school attendance; emotional ill-health; violence within relationships and the involvement of adults or children in crime or anti-social behaviour. Early Help can offer support with these issues for families with children between the ages of 0-18.

Once we have a families consent to offer support they will have access to a range of qualified staff with a range of experience in working in partnership with families. These staff may also include partners that the Council have commissioned to work with, as part of the Early Help Service. We create a pathway for you to access a wealth of other services who may become involved to help.

If you feel that members of your family would benefit from our support, you can call one of our Early Help Co-ordinators on the numbers or emails above  Otherwise, you may ask someone who already knows your family to do this; for example your health worker, school worker or GP etc.

Contact Details

Opening days / times

Monday - Friday 9:00am - 5:00pm

Additional Information

Age range

0 - 18

Availability comments

Duty operates Monday - Friday 9:00am - 17:00pm
Service is flexible to meet the needs of families
Office is not accessible to the public.

Things to know

DBS Policy in place

Delivery period

Needs led

Universal AccessUniversal Access

Region wideRegion wide

Overall rating:


14 January 2020 - 6:21pm
Am so great full for all the help me and my son had things became hard for us and we never knew what to do but the support has been AMAZING I'm becoming a stronger better parent thank u x

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