Disagreement Resolution
Mediation & Disagreement Resolution Service
Mediatelegal provides Knowsley children, young persons, and parents/carers access to Special Educational Needs and Disabilities mediation if there is any issue with the provision they are receiving.
Mediatelegal also provides a Special Educational Needs & Disabilities Disagreement Resolution Service to Knowsley residents.
Our service does not cost the Knowsley resident anything - it is funded by Knowsley Borough Council.
Mediatelegal are an impartial service, completely independent of the Council.
https://mediatelegal.co.uk/send-mediation-disagreement-resolution-services/
Contact Details
0151 363 3972
3.4c Exchange Court,
1 Dale Street,
Liverpool
L2 2PP
Opening days / times
09:00 - 18:00 Monday - Friday
Tribunal Information
You can appeal to the Tribunal if you’re unhappy with a decision your LA has made in relation to an education, health and care (EHC) needs assessment or an EHC plan. There are no fees for making an appeal or a claim, and you may be eligible for legal aid to provide legal help in preparing your case. The Tribunal has the power to order LAs to carry out needs assessments, issue plans, and amend existing plans.It is important to know there are deadlines for bringing an appeal to the Tribunal.
The Tribunal produces a free booklet called How to Appeal, and other guidance forms which can all be accessed on its website. The Tribunal has also produced a set of videos which explain more about what appealing to the Tribunal is like – these are available on YouTube or you can request a DVD from the Tribunal.
You can request copies of the booklet, any of the other forms, and the DVD by calling the Tribunal helpline on 0300 303 5857; by emailing send@justice.gov.uk
Information, Advice and Support Services
The local Information, Advice and Support Service (known as IASS, or ) should be able to provide advice, help with paperwork and possibly someone to support you with an appeal. There is also information on the Council for Disabled Children’s website.
IPSEA
You can get advice from IPSEA’s free helpline lines.
Other charities
If you are unable to get through to us at IPSEA, there are also other charities who give advice on law, such as SOS SEN and Contact.
You may be able to get advice from disability-specific charities, depending on your child’s needs; for example, the National Autistic Society and the National Deaf Children’s Society both have helplines for parents.
If you need specific advice on social care, health care or welfare benefits, Contact and the Disability Law Service are able to advise in these areas.
Other advocates
You do not need a legal representative or an advocate to present your case in the Tribunal and most parents with cases in the Tribunal do not have these. However, some parents who are not eligible for legal aid sometimes choose to pay a solicitor, or an advocate to represent them.
Advocates are not solicitors or lawyers and are unregulated. If you are thinking about finding an advocate, the Council for Disabled Children guidelines may help.